Sowbic Tours purchases its accommodations, restaurant services and other services from various independent suppliers that are not subject to Sowbic Tours control. All such persons and entities are independent contractors. However, we ensure that the suppliers we contract have the licenses required under the laws of the land, and possess the required Health & Safety Certificates.
Sowbic Tours will ensure smooth operation of the safaris but is not liable for delays in departure or interruption of tour arrangements caused by, but not limited to, acts of God, strikes, or any other causes beyond the control of Sowbic Tours.
Every effort will be made to operate as planned, but alterations may occur after the final itinerary has been issued. Accommodation and arranged sightseeing activities are subject to change due to unforeseen circumstances or circumstances beyond Sowbic Tours control.
Sowbic Tours reserves the right to decline to accept or retain any person as a passenger should such person’s health, mental condition, physical infirmity or general deportment impede the operation of the trip or the rights or welfare or enjoyment of other passengers, at his/her own expense. Participants who are disruptive or endanger the group or the travel experience, or break local laws may be removed from the tour with no refund due and at their own expense.
All group programmes will only operate with a minimum of Two passengers, except in cases of force majeure beyond Sowbic Tours control.
All normal room taxes and service charges as levied by hotels are included. Gratuities are not included in the programme price, these are at the guest’s discretion. We advise that amounts should be based on the level of satisfaction with the service received.
Accommodations including arranged game drives or excursions are subject to change if impeded by unforeseen circumstances or circumstances beyond Sowbic Tours’ control. Every effort will be made to operate itineraries as planned, but alterations may occur after the final itinerary has been issued. Sowbic Tours also reserves the right to withdraw a programme, or any part of it, to make alterations to the itinerary or the programme inclusions as it deems necessary or desirable, if delays or events beyond its control apply.
Specific requests such as adjacent or connecting rooms, bedding requests, smoking rooms and special dietary needs should be advised at time of booking. Please note that every effort will be made to secure a special request, however, it cannot be guaranteed.
Quoted programme prices include planning, handling and operational charges, and are based on current rates of exchange, tariffs and taxes. Sowbic Tours reserves the right to increase programme prices to cover increased costs, tariffs, taxes and V.A.T. received after prices are published, and to reflect fluctuations in foreign exchange markets. Sowbic Tours is under no obligation to give a breakdown in costs involved in any programme.
Sowbic Tours requests all hotels to provide this service whenever possible; however, check-in time as a rule is mid-afternoon at all hotels. Consideration of early check-in is dependent on availability. At the same time late check-outs are normally till mid-day. Beyond that can lead to payments for some extra hours.
Some active elements have been incorporated into select itineraries. To enjoy the trip as intended, a minimum level of fitness is required. Sowbic Tours will require prior notice if any participant has any physical or other condition or disability that could create a hazard to him/herself or to other members of the group. Sowbic Tours reserves the right to decline acceptance of anyone who its supplier(s) consider unsuitable due to fitness level. Should you have any questions or need any clarification about a specific programme, please ask for details at the time of booking.
In order to confirm reservations Sowbic Tours requires a 20% non- refundable deposit immediately of the tour cost. The balance payment is required 42 days (6 weeks) prior to arrival. Should the booking be made within the 42 days prior to arrival, the total cost must be paid at the time of booking.
Payments are processed with American Express, Visa and MasterCard.
Payments can also be paid directly into the Sowbic Tours Bank account.
All payments must be made in full and free of bank charges
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Cancellation outside 42 days will result in a loss of deposit. Cancellation at 42 days or less will incur a cancellation fee of 100% of total cost. Sowbic Tours reserves the right to cancel all services booked should the full payment not be received prior to arrival. Any Cancellations and Changes must be given to Sowbic Tours in Writing or cancellations or changes will not be done. The above cancellation policy will apply to cancellations and Sowbic Tours has the right to charge an admin fee for any changes made.
Cancellation Charges for Extra Services
Additional hotel nights and other extra services booked in connection with Sowbic Tours programmes are subject to the following: cancellations received 31 or more days prior to the service will be refunded in full; cancellations received 30-15 days in advance will be charged 50% of the cost; and cancellations received less than 15 days in advance will be charged 100% of the cost.
International airfares are not included in the programme costs. Sowbic Tours has special agreements with many airlines and can offer quotations from any gateway. All international and domestic air fares are subject to change and availability at the time of reservation.
It is the traveler’s responsibility to ensure that all their visa and passport requirements are met. All travellers should be in possession of a passport that is valid for at least six months beyond their entry date.
Visas may be required for most passport holders. However, it is suggested that you consult your local Consulate/Embassy on visa requirements.
Health regulations for some countries visited may require proof of inoculation and/or vaccination certificate; such certificates should be in your possession throughout the entire tour. It is our recommendation that you consult your personal physician for additional information. SowbicTours will not be held liable if you do not have proper vaccinations/inoculations.
We strongly recommend that you purchase a travel insurance policy for the duration of your tour in case there are any unforeseen circumstances e.g. delayed luggage, cancellation of flights leading to loss of holiday time, loss of personal effects, medical expenses while on the tour, and other factors that may lead to the cancellation of your tour.
Unless otherwise indicated, all rates shown are in United States Dollars and are per person sharing a double/twin room. Quoted tour costs are based on the rates of exchange, tariffs and taxes applicable at the time of preparing your proposal. Sowbic Tours reserves the right to increase tour costs to cover any increase in Park Entrance Fees, Air Fares, Taxes, and fluctuations in foreign exchange currency.
Tour Price Exclusions
Your tour cost does not include: air transportation (unless specifically stated as included), visa fees; any immunizations (If required); health certificates; airport taxes and country departure taxes (if applicable); all items of a personal nature; drinks, beverages and meals not specified; gratuity to tour escorts and driver guides; excess baggage charges; insurance; excursions not included on the itinerary; laundry; room service and any other items/services not listed on your confirmed itinerary.
It is important that you take precautions against malaria prior to the commencement of your holiday. We recommend that you contact your GP, pharmacist of travel advisory clinic for advice on the Malaria areas and as to which prophylactic is recommended.
Any Special dietary requirements must be advised at time of booking or well in advance of check-in. We will do our utmost to comply with your requirements.
Preferred clothing on game drives
we recommend light cotton shirts and trousers / shorts. The best colors to wear are khaki, beige and white. Evenings can be cool, even during the summer months, and we recommend that you take some form of jersey or windbreaker.
We can pass on any special requests that you may wish to make at the time of booking, but acceptance of such requests is at the discretion of the airline or other supplier and in no circumstances are special requests guaranteed.
No refunds will be given for any unused services.
Credit Card Charges
Any Credit Card charges whilst away are your responsibility. Sowbic Tours will not be responsible nor accept responsibility for having these charges reversed or corrected.
Tipping is at your discretion. The lodge / hotel manager will be able to assist with guidelines.